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Recommended Performance Measurement Process |
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Acquire Summit Performance
ModelÔ
and receive overview training on the
model. |
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Jointly develop customized
measures based upon company strategic
direction and objectives. |
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Determine appropriate
accountability for each measure
based upon the company business |
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processes and
organizational structure. |
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Revise the Performance Model
to include customized measures and
accountability assignments. |
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Provide training to all
managers, including both the
philosophies of performance
measurement and |
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underlying
management reporting. |
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Establish appropriate
performance benchmarks to monitor
performance improvements over time. |
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